Last Updated: April 18, 2019
We collect information you provide directly to us. For example, we collect information when you create an account to use our Normcore service as a developer, participate in any interactive features of the Services, submit a comment to our Normal blog, fill out a form, participate in a contest or promotion, make a purchase, apply for a job, communicate with us via third party social media sites, request customer support, or otherwise communicate with us. The types of information we may collect include your name, email address, company name and information, website address, payment information (processed by a third party), the name of your application, billing information, and any other information you choose to provide.
We collect some information about your use of the Services. For example, when you make use of our Normcore plugin, we collect some information on your usage such as the IP address your usage originates from, a list of room names created by your application, a timestamp when a user connects and disconnects from our multiplayer servers, a temporary identifier for users connected to our Services, and bandwidth usage data for both statistical and billing purposes.
When you access or use our Services, we automatically collect some information about you, including:
We use the information we collect to provide, maintain, and improve our Services. For example, we use information about you to administer your Normcore.io account, validate that the users associated with your Normcore account usage are authorized, accurately bill you for your Normcore account usage, and to allow you to submit comments on our Normal blog. We may also use the information we collect to:
We store the information we collect on you for as long as is necessary for the purpose for which we originally collected it, or for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations.
Normal is based in the United States and we process and store information in the U.S. Therefore, we and our service providers may transfer your information to, or store or access it in, jurisdictions that may not provide equivalent levels of data protection as your home jurisdiction. We will take steps to ensure that your personal data receives an adequate level of protection in the jurisdictions in which we process it.
You may update or correct certain information about you at any time by logging into your account, or you can email us at firstname.lastname@example.org and submit a request. If you wish to deactivate your account, please email us at email@example.com, but note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time.
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.
You may opt out of receiving promotional emails from Normal by following the instructions in those emails or by contacting us at firstname.lastname@example.org. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.
If you are in the European Economic Area (“EEA”), you have certain rights and protections under the law regarding the processing of your personal data.
If you are in the EEA, when we process your personal data we will only do so in the following situations:
If you are in the EEA, you have the right to access personal data we hold about you and to ask that your personal data be corrected, erased, or transferred. You may also have the right to object to, or request that we restrict, certain processing. If you would like to exercise any of these rights, email@example.com. Alternatively, you may contact us as indicated below.
If you are in the EEA and have a concern about our processing of personal data that we are not able to resolve, you have the right to lodge a complaint with the data privacy authority where you reside. For contact details of your local Data Protection Authority, please see: http://ec.europa.eu/justice/data-protection/article-29/structure/data-protection-authorities/index_en.htm